Tuesday, July 7, 2009

Toll Free Tracking Phone Numbers

What does "toll free tracking phone number" mean when you see it on a quote or purchase order from us? Here's the quick story on it:
  • It's an 800 number that is linked to your main line in the dealership
  • Calls still ring in to your store just as they would if the person dialed the local number, except there is a quick "this call could be recorded or monitored for training purposes" before someone picks up.
  • All call ins to this number are then recorded on our call tracking website so you can listen to them later for training or to seek out missed opportunities.
  • Data on the person calling in is also recorded (much like caller ID) on the website so you can contact them back if it makes sense.

For additional info on these magic tracking phone number see the info below:

1 comment:

jack said...

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