Monday, June 22, 2009

Introducing the Diva Team - Ashley Beck Intro

Happy Monday everyone! I have some very exciting news for all our current & future clients. The past few weeks we've been working on creating an even better customer service experience for YOU. We've now put together dedicated account teams, so there are now three people devoted to making sure you have the best results possible and always have the information you need. This week I'm going to introduce the three of us so you can meet the face behind the voice and see what everyone will be doing to improve your experience with Tri-Auto. Out of lack of creativity I'm referring to us as the Diva Team :) The team consists of me, Katy Peat, and new team member Ashley Beck! Thought we'd start out with the new face on the team Ashley, we had a hard hitting interview late last week.
Ashley Beck
Account Development Specialist
Q. What is your favorite part of working at Tri Auto A. Knowing that I have smart, creative, hardworking people all around me and we are all on the same team. I was an athlete growing up and the general theory of working together towards a common goal has definitely carried over into my career. Q. Share with us a little known fact about you? A. I spent 3 months hiking, sailing, and rock-climbing in the Pacific northwest with Outward Bound. Q. What are you most excited about for your new role on our team? A. Being able to use my talents and creativity for the benefit of my team and our clients. I enjoy learning, and I have acquired an amazing array of new skills required to carry things out on the back end, like running list counts, processing jobs, and making changes to the art work. Who knew a Mac was so easy to navigate once you got the hang of it (Our "Macs" are the computers we have all of our art programs on)?! Q. What will you be doing for our clients in your new role A. Can I say “Anything they need me to do”? :) I will probably be the first person the new clients talk to, and the one who actually gets the information for each sale entered into our system. I will also be putting together the strategic marketing plans that clients have discussed with Steph or Katy. Q. What's your favorite "guilty pleasure?" A. Red wine. Hands down. Doesn’t have to be expensive, just has to be good. Right now I’m hooked on a Yellow Tail Cab-Shiraz blend.

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